Shipping Policy

Shipping Policy

Thank you for shopping with VestisnWela.

We aim to process and deliver your orders as quickly and safely as possible.

 Order Processing Time

- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.

 Shipping Time

Estimated delivery timelines:

- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days

Delivery times may vary depending on:

- courier availability,
- weather conditions,
- festivals,
- or unforeseen circumstances.

 Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may also offer free shipping on selected products or order values.

 Order Tracking

Once your order is shipped, you will receive:

- a tracking number,
- courier details,
- and tracking updates via email/SMS/WhatsApp (if available).

Customers can track their orders through the tracking link provided after dispatch.

 Incorrect Address or Contact Details

Please ensure that your shipping address and phone number are correct while placing the order.

We are not responsible for delays or failed deliveries caused by incorrect customer information.

 Delivery Delays

While we try our best to ensure timely delivery, delays caused by courier partners or external factors are beyond our control.

 Damaged Package

If the package appears tampered with or damaged at the time of delivery, please:

- take photos/videos immediately,
- and contact us within 24 hours of receiving the package.

 Contact Us

For shipping-related queries, contact us at:

Email: info@vestisnwela.co.in
Phone/WhatsApp: +91 92179 00675